‘Us’, ‘We’, ‘Our’ means Rebecca Palmer or any agent acting at her request. ‘You’ or ‘Your’ means the person making the booking. ‘The Accommodation’ means Stoneleigh Knowle Cottages comprising the buildings, gardens, and equipment ancillary to these cottages. ‘The Premises’ means Stoneleigh Knowle Estate including all structures and outside spaces.


The Contract

These Terms and Conditions  (Version 3.5 June 2022) shall form the basis of a contract for a short-term holiday rental between Us and You, the conditions must be complied with. You must be over the age of 18 at the time of booking and be authorised by all adult members of Your holiday party to make the booking on their behalf so that they too shall be subject to these Terms and Conditions. This contract shall be deemed to have been made subject to English Law and the jurisdiction of the English Courts. The Contract is made at The Premises and that any proceedings between the parties shall be conducted in the County Court nearest to The Premises.

1. Payments

2. Booking Alterations

3. Cancellations

4. The Letting/ Your Responsibilities

5. Liability

  1. We shall not be liable for loss or damage to any belongings, or for illness or injury sustained by You , members of your party or Your pets during Your stay at The Accommodation or whilst on The Premises.


We take reasonable efforts to keep things in good repair but from time to time things can break without notice. We shall not be liable for any defect in or breakdown of any equipment, furnishing, fittings or goods at The Accommodation including The Accommodation itself but, shall upon receipt of notice of the same, use our best endeavours to effect repairs or replacement within a reasonable time.


6. Force Majeure

7. Complaints

8. Waiver

  1. Our failure to enforce or exercise, at any time or for any period, any term of, or any right pursuant to this agreement does not constitute and shall not be construed as a waiver of such term or right.